Store Policies
Nuzhat Fashion Studio, operated by AS Enterprises
Shipping Policy
We deliver across India. A flat ₹100 shipping charge applies to each online order. Orders are normally dispatched for delivery within 7–10 working days after successful online payment or studio confirmation of a Cash on Delivery order. Delivery time may vary for remote locations, public holidays or circumstances outside our control.
Cancellation, Return & Refund
Cancellation can be requested before dispatch by contacting us on WhatsApp. Returns or replacement requests are accepted only when the product received is damaged or different from the confirmed order. Please contact us within 48 hours of delivery with the order number and clear product photographs. Approved refunds are sent to the original payment method; bank processing time may apply.
Terms & Conditions
Product colours may vary slightly because of lighting and screen settings. An order is confirmed only after successful online payment or studio confirmation of a Cash on Delivery order. Availability can change until payment is completed. Customers are responsible for providing a complete and accurate delivery address. We may contact the customer to clarify an order or delivery detail.
Privacy Policy
We collect the name, phone number, delivery address and payment reference needed to process an order. Card, UPI PIN and banking credentials are not stored by us; payments are processed by Razorpay. We also count anonymous visitor sessions, catalogue views and referral sources to understand store footfall; these analytics do not record customer names, phone numbers or IP addresses. If you post an unboxing comment, your submitted name and comment become public after approval. We retain a hashed network identifier to limit comment spam. Order information is used for fulfilment, support, refunds and legal record-keeping, and is not sold for advertising.
Contact
For order, delivery or refund help, contact Nuzhat Fashion Studio on WhatsApp at +91 88583 27017.